Bureaucratic, static IT governance models of the past no longer work in organizations where the IT function is to enable business innovation and customer engagement. For IT governance models to be effective in today’s evolving marketplace, they must be more closely linked with business governance.
Have you ever stopped to ponder the split personality of an IT project manager?
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As a leader at an IT organization, your first priority is successfully developing your IT product or services. Yet you might find yourself hindered by poor performing programs, or employees who are ill equipped to execute your vision.
One way to infer that your organization isn’t spending the time and effort necessary on talent management is if your employees say (or think) any of the following statements:Read More »
The right project sponsor can make or break the success of a project, so it’s important to know upfront whether your sponsor truly supports your project.
Think you may have a problem sponsor? Here are a few symptoms that indicate you do:Read More »
U.S. e-commerce is expected to reach about $434.2 billion in 2017, and continue to grow at a rate of 14% over the next 4 years. The key to being a part of this growth is having an effective e-commerce strategy in place.
To be effective, an e-commerce strategy should be part of an organization’s overall strategy. This seems obvious enough, but rarely is it the case. Organizational dynamics often get in the way.Read More »
What are the root causes that lead some project teams to operate well, while others struggle? Underperforming project teams may result from a weak change management plan, lack of talent on the project team, or insufficient stakeholder support, among other factors.
In my view, all of these issues boil down to poor alignment.Read More »
There is ample evidence that, in general, “software customizations are bad.” (So much so you might have nightmares where software customizations are vampires, haunting you, refusing to die in peace.)
But consider the other side of the coin: the risk of an organization going along with canned software functionality. This can downgrade an organization’s business practices to “average,” causing them to lose out on opportunities to improve performance.Read More »
When you think of Lean Six Sigma, what is the first thing that comes to mind? For most people, it is associated with manufacturing organizations. This was true in the past, but today organizations outside of manufacturing have adopted the Lean Six Sigma framework for continuous improvement. These organizations can be found in a diverse set of industries, including services, financial, healthcare and nonprofit.
Just about any organization that has processes can put Lean Six Sigma to work. You might ask, doesn’t every organization have processes? The answer is YES, and more importantly, every process has some form of waste.Read More »
There are many models of quality improvement used today, from Total Quality Management to Continuous Quality Improvement to Lean Six Sigma. (Each business management consultant has their favorite…) But there’s one trial and error approach to quality improvement that could benefit every management team.Read More »
Today we presented in Teaneck, NJ at the Oracle User Group Conference INNOVATE16. Here is our slide deck, complete with upgrade preparation advice, templates, case studies, and a Dilbert cartoon.
Please enjoy:Read More »