Podcast

PODCAST: IT Outcomes & Internal Customer Satisfaction

I was pleased to be interrogated – er, interviewed – by the talented Cassie Crossley on her new podcast, Tech Leaders Today. Please take a listen to uncover: our recruiting and staffing approach IT’s biggest problem today stories of how we solved 2 different clients’ problems Excerpts from our conversation are transcribed below.

VIDEO Project Management visionary facilitator or both

Optimizing the IT Project Manager Role

Have you ever stopped to ponder the split personality of an IT project manager? (Did you enjoy the video? Consider subscribing to our YouTube channel.) Tweet: Optimizing the IT #ProjectManager Role | @mpapov http://ctt.ec/DQ2s5+

9 Symptoms of a Bad IT Project Sponsor

Tweet: 9 Symptoms of a Bad IT Project Sponsor #ITProjects #ProjectManagement http://ctt.ec/aOb4L+ The right project sponsor can make or break the success of a project, so it’s important to know upfront whether your sponsor truly supports your project. Think you may have a problem sponsor? Here are a few symptoms that indicate you do:

How to Craft an Effective E-Commerce Strategy

U.S. e-commerce is expected to reach about $434.2 billion in 2017, and continue to grow at a rate of 14% over the next 4 years. The key to being a part of this growth is having an effective e-commerce strategy in place. To be effective, an e-commerce strategy should be part of an organization’s overall strategy. This… Read more »

The 3 Levels of Alignment Required for Successful IT Project Teams

What are the root causes that lead some project teams to operate well, while others struggle? Underperforming project teams may result from a weak change management plan, lack of talent on the project team, or insufficient stakeholder support, among other factors. In my view, all of these issues boil down to poor alignment.

The Case For Customizing Software

The Case for Customizing Software

There is ample evidence that, in general, “software customizations are bad.” (So much so you might have nightmares where software customizations are vampires, haunting you, refusing to die in peace.) But consider the other side of the coin: the risk of an organization going along with canned software functionality. This can downgrade an organization’s business… Read more »

PDCA to Jump Start Process Improvement Initiatives

Deploying “Plan-Do-Check-Act” to Jump-Start Your Process Improvement Initiatives

When you think of Lean Six Sigma, what is the first thing that comes to mind? For most people, it is associated with manufacturing organizations. This was true in the past, but today organizations outside of manufacturing have adopted the Lean Six Sigma framework for continuous improvement. These organizations can be found in a diverse… Read more »

Upgrade Preparation: How Do You Plan for Success?

Today we presented in Teaneck, NJ at the Oracle User Group Conference INNOVATE16. Here is our slide deck, complete with upgrade preparation advice, templates, case studies, and a Dilbert cartoon. Please enjoy: Upgrade Preparation Best Practices & Templates | INNOVATE16 from Abraic, Inc

ROI vs. Outcomes: Prioritizing IT Projects for the Greater Good

How do you prioritize your IT project portfolio? If ROI is the driving force behind what gets funded and what doesn’t, you’re not alone. When an organization views the IT department as a cost center, technology projects are typically justified based on ROI. These ROI calculations are made based on direct cost savings alone, not on the most effective use of… Read more »

Abraic Requirements Definition Tips

Tips for a Better Requirements Definition Phase

Across the board, successful IT projects follow a certain recipe for success. Time and time again, however, you’ll see organizations skip this step, or that step, and the result can be less than satisfactory. One such example is the Requirements Definition phase, which answers the most basic questions: “What needs to happen?” and “Why does… Read more »