teams must constantly adjust to end-user demands, budgets, timelines, and other
constraints. Such a dynamic environment requires leaders to understand how to close
out on two sets of priorities at the same time: short term tasks and long term goals.
IT leaders cannot rely on
direct reports who are solely task closers because they will be riding each
day’s highs and lows without keeping the big picture in mind. With goal closers
in place, IT leaders can trust their team to successfully complete long-term initiatives.
Co-authored by Chris Kondracki and ChiChi Lu.
Understanding and empathizing with others helps IT leaders navigate complex business environments. Empathy enables us to better understand a situation, relate to other people, and view issues from different angles.
Here’s why it works, and how to put it in practice.
Standardized reporting is an intricate type of reporting process that aims to produce consistent, reliable, actionable information from disparate systems or sources. A reporting process is standardized if it can be applied across different business units or sub-units in an organization. The processes that generate and collect the data to be reported on must remain the same across all the business units.
For an organization to understand the status of conditions in real time, and make decisions quickly, standardized reporting is required. A universal understanding of information enables clarity and transparency. Clarity supports effective communication based on trust. And studies show that effective communication leads to enhanced productivity and deeper customer relationships (Source).
It’s not a stretch to say that data consistency creates a competitive advantage over other organizations that do not have standardized reporting processes.
During a sprint, many Scrum teams focus on action items, story points, ceremonies, and sprint length. They often overlook the importance of the sprint itself to the team’s potential productivity.
Sprints are relevant to performance because a team’s effectiveness evolves over time, and a sprint is a block of time—each usually 1 to 4 weeks in duration. With each sprint, team members participate in Scrum ceremonies and deliver work together. The ceremonies alone don’t turn a group of strangers into a team, but they can serve as shared experiences that help members feel more and more comfortable with each other.