Improving Data Quality: The 3 Core Functions of a Data Cleanse

In previous posts, we established that data needs to be clean in order for organizations to make sound decisions, and we introduced a 5-part framework for sustaining data quality. Once an organization has determined the critical pieces of data, and established a governance process around it, now it is time to improve the quality of… Read more »

Data Is to Business as Water Is to Life

It goes without saying that data is critical to make strategic decisions, to run operations, and to perform business functions. Healthcare companies derive analytics from clinical and claims data to meet quality measures, improve care, and better manage high-cost and high-risk populations. Manufacturing companies rely on performance data to improve efficiency, increase yields, and lower… Read more »

Shining a Light on Shadow IT

Too often, Shadow IT systems—those not authorized by IT—are used by the business to perform work. Here are a few common examples: A cloud storage system (such as SharePoint) may be authorized and managed by IT, but employees may use external cloud applications (such as Dropbox or Google Drive) when working with external vendors. A collaboration tool (such… Read more »

VIDEO Getting Your Money's Worth from JDE Software

Getting Your Money’s Worth From JD Edwards Software

Implementations start with the best of intentions and the highest of hopes, but most organizations we work with fall short on outcomes from their system investments. JD Edwards is no exception. This is completely normal: IT projects have enough trouble staying on time, on budget, and on scope. So what do you do now? Watch this video for my advice: (If you… Read more »

Podcast

PODCAST: IT Outcomes & Internal Customer Satisfaction

I was pleased to be interrogated – er, interviewed – by the talented Cassie Crossley on her new podcast, Tech Leaders Today. Please take a listen to uncover: our recruiting and staffing approach IT’s biggest problem today stories of how we solved 2 different clients’ problems Excerpts from our conversation are transcribed below.

That “Status Quo” IT Approach Is Putting You at Risk

You’ve heard the phrase, “If it ain’t broke, don’t fix it.” There are many areas in business where that advice may hold true, but your IT assets are not one of them. IT assets—including hardware, software and data—start deteriorating the day they are acquired. Yet the tendency today is to purchase, install, and then promptly forget… Read more »

The Case For Customizing Software

The Case for Customizing Software

There is ample evidence that, in general, “software customizations are bad.” (So much so you might have nightmares where software customizations are vampires, haunting you, refusing to die in peace.) But consider the other side of the coin: the risk of an organization going along with canned software functionality. This can downgrade an organization’s business… Read more »

Underutilized Software Revealed in 4 Complaints

Tweet: Underutilized #Software in 4 Complaints @mpapov http://ctt.ec/dIbrf+ If there is an underutilized software package in your organization, and if you’re listening, you’ll likely hear a complaint or two about it. These complaints are symptoms that, if undiagnosed, will fuel negativity and friction.