CIOs: Never Ask for Money Again

How Do You Fund Your IT Investments?

First of all, if you are an IT manager or executive and have asked for money to fund a project, you are brave. Too many folks in IT are order-takers. So, hats off to those valiant IT leaders who create business cases for IT initiatives, and present justifications for investments.

However, there is an inherent issue with “asking for money.” It’s as uncomfortable for the asker as it is for the askee. It is almost like you are asking to borrow money with a promise to repay with interest if everything works out.

What’s worse, a pattern of asking for money widens the gap between the business and IT. It doesn’t need to be like this.

(more…)

Read More

Change Management: 3 Success Factors for Faster Buy-In

TWEETTweet: How does change happen on an #ITProject? Inspiration, Personal Buy-In & Quality #Abraic https://ctt.ec/VjUfd+

IT organizations generally pride themselves on their ability to embrace change. Their project execution methodologies are built around an assumed ability to rapidly identify, respond, and adapt to change.

PMOs establish standardized development lifecycles and a comprehensive governance process for change management.

The Agile framework along with its variations and flavors acknowledge change as a fact of life. Rather than seeing change as a nuisance or a risk to be avoided, agile PM and SDLC models offer a specific methodology and tools to be successful in a shifting environment.

Even traditional waterfall approaches acknowledge the need for controlled governance related to change management. Standardized practices such as Lessons Learned, Post-Mortems, Issue Management, Continuous Improvement, or a formal Change Control process all revolve around the basic concepts for dealing with change:

  • know your current state or expected scenario
  • identify the deviation
  • evaluate the impact
  • define the future state or new scenario
  • make the change
  • analyze the results
  • repeat as necessary

These methodologies provide valuable, step-by-step instructions to practitioners.

But simply following the steps or implementing specific processes does not ensure buy-in throughout the organization. Beyond the methodology and processes, there are less tangible aspects which need to be addressed to produce the desired results.

Dissent is natural. Universal, undisputed acceptance is unlikely. Therefore, don’t expect everyone to just fall in line and be their usual, enthusiastic, productive selves in this new reality. There will surely be a few who push back on the change and are vocal about it.

But it’s a mistake to equate this resistance to not being “a team player.” Getting naysayers on your side will allow you to harness their outspokenness, channel their energy, and create a collaborative environment which will ultimately benefit the endeavour.

Fast buy-in for any endeavor, but especially for technology projects, depends on winning the hearts and minds of those most impacted by the change.

(more…)

Read More

How to Make IT Assessments Quick, Easy, and Effective

IT assessments have a bad reputation as being ineffective, disruptive, and time-consuming. Mikhail debunks each of these myths in this quick video about Abraic’s approach to optimized assessments:

(Did you enjoy the video? Consider subscribing to our YouTube channel.)

TWEETTweet: How to Make IT Assessments Quick, Easy & Effective
@mpapov #Abraic https://ctt.ec/8076x+

Read More
The Fractional CIO Option - Abraic

Not Your Typical CIO: The Fractional CIO Option

Situations abound where a business could use supplemental C-level IT expertise to get through a transitory period of change. Maybe you’re between CIOs, or your senior IT leader needs some temporary executive-level help. Maybe the executive team needs some strategic IT advice, or the IT department needs a “shot in the arm” to get to the next level or deliver a new capability.

Flexible access to CIO-level expertise on part-time or temporary basis can serve to strengthen your IT function. Staffing services or consulting firms will provide a resource to cover strategic and/or tactical IT leadership needs. The resource can help with a short-term transition, organizational change, or other executive-level responsibility. Such a solution provides a viable and affordable option when an expert IT Leader is needed to augment the IT team or the business executive team.

(more…)

Read More
IT Playbook for M&A Events

The IT Playbook for Seamless M&A Events

The role of IT in a merger or acquisition is crucial. When an M&A event is assessed properly for IT risks, benefits, and transition requirements, the implications of the deal become more transparent and disruption to the business is minimized. IT’s involvement in M&As can decrease costs, maximize deal value, and uncover synergies. And that’s all before the papers are signed!

Here is our IT playbook, including what to expect from IT during each of the 6 stages of the M&A lifecycle:

(more…)

Read More
Tutorial Running a VSM Workshop - Abraic

Tutorial: Running a Value Stream Mapping Workshop

A Value Stream Mapping (VSM) workshop is designed to plan process improvements by mapping the current flow of information and materials, generating an ideal future state for that flow, and putting forth a high-level plan to achieve the future state.

Here is a tutorial explaining the process and expected outcomes from a VSM workshop:

(more…)

Read More

The Keys to Managing Your Outsourced IT Resources

Congratulations! You’ve decided to outsource some of your IT services, based on a sound resourcing strategy. And you’ve found a reliable outsourcing partner. Now you need to manage your outsourced IT team.

If you’ve ever managed a vendor, you may have had one of the following thoughts cross your mind:

  • “This team just doesn’t get it. I have repeatedly expressed how they can be successful here, but they keep doing the opposite!”
  • “We didn’t award them a new project they bid on, and now it seems there is a lack of interest in the entire account.”
  • “The resources assigned to this contract are incompetent, but the account exec is unwilling to switch them out.”
  • “During management updates, they only focus on the positive. They are not being transparent.”

Such warning signs usually mean a key resource management responsibility has been fumbled or forgotten.

To set yourself up for success, manage your outsourced IT resources on two dimensions: the relationship and the outcomes.

(more…)

Read More
IT Outsourcing- Selection Process- Abraic1

How to Choose an IT Outsourcing Partner: The 8-Step Resource Selection Process

IT outsourcing can be risky.

You’ll invest a significant amount of time and resources defining your needs, seeking out promising candidates, and evaluating options. You’ll need to clearly communicate what the organization needs, and what level of performance you will expect.

Then, if you start working together and feel like it’s not a good match, the relationship could turn sour. And if you can’t turn it around, getting out of an outsourcing commitment is not easy—especially once the resource has amassed an in-depth knowledge of your processes and systems.

TWEETTweet: How to Choose an #ITOutsourcing
Partner in 8 Steps https://ctt.ec/8N19F+

Quantitatively, 50% of companies feel their outsourced suppliers are reactive, not proactive; 40% experience a lack of innovation and underqualified resources; and 30% suffer high attrition and costs. (Source: Deloitte)

To mitigate risk, I recommend the following systematic approach to ensure you pick the best outsourcing vendors for your organization. I have used this process on many occasions with great success.

(more…)

Read More
IT Outsourcing- What’s Your Resourcing Strategy?

IT Outsourcing: What’s Your Resourcing Strategy?

IT departments have been outsourcing for decades. At the same time, there are many organizations who still perform most of their IT services with internal resources. Whether you’re a first timer or have years of experience outsourcing, you should constantly review and update your sourcing approach as part of your IT strategy to ensure you are positioned to support your company’s objectives.

(more…)

Read More