Don't wag the dog, lead with strategy

Don’t Wag the Dog: Digital Transformation Starts with Company Strategy

Today, headlines about digital transformation dominate blogs and journals. IT leaders feel that they should have already started their organization’s transition into the digital age. But the amount of buzz around this trend shouldn’t force you into a hasty decision. For years you’ve been told to avoid technology for technology’s sake – yet the same… Read more

Risk-taking

The Risk-Taker CIO Paradox

Leadership requires taking risks. But technology must work reliably. How do IT leaders square these two realities? CIOs are driving organizational strategies now more than ever. The more a CIO’s success is tied to business outcomes, the more risk they assume. Traditionally, CIOs have been responsible for KPIs like uptime and system availability to support… Read more

Conquering the UAT Process: Before, During & After

User Acceptance Testing can be a daunting and frustrating experience. Too often, the exercise becomes an ordeal of tight deadlines, stress, and system issues. While UAT will always be a high-effort activity, good preparation, responsiveness, and follow-up will multiply your chances of success.

Who Cares About Your IT Initiative?

Who Cares About Your IT Initiative?

Sure, we all want our IT initiatives to succeed. We regularly evaluate our projects, in-flight or upon completion, looking for tangible lessons to learn. We apply these strategic and tactical takeaways in hopes of increasing the chances of success for each subsequent initiative. We seek approaches that work for different industries, organizations, teams, and technologies…. Read more

PM Pointers: 3 Ways to Maximize Success with Inter-Team Dependencies

Managing an IT project often requires working with resources across other teams—not just those fully allocated to your initiative. Supporting resources and teams can be important to the success of your project. (Ideally, all the resources you need are fully dedicated to your project. In reality, this isn’t always possible.) How do you ensure your… Read more

The Fallacy of Multi-Project Resource Allocation

Organizations tend to divide the same resources over multiple, simultaneous projects and still expect the same level of productivity as if each person were dedicated to just one project. PMOs, project managers, and resource managers need to reexamine this practice of assigning the same person to two or more projects at once. A project with… Read more

Executive Field Guide: IT Governance

There are dozens of definitions for “IT governance” out there. They use words like efficiency, effectiveness, alignment, control, and strategy—which are all valid terms. But the fact is, IT has only so much capacity and can get only so much done. Organizations need a mechanism for agreeing to what is (and what is not) on… Read more

Finding the Right Champion for Change

Change is HARD. As a matter of fact, I often say “technology is easy, but people are hard.” You can guess the reaction I get from technology-focused individuals when I make this statement. For an organization to grow, be successful, compete, and embrace technology and new processes, change is required. There are many excuses given… Read more

tin can phone

The Value of a Communication Plan for IT Initiatives

Communication plans for an IT project might come off as overkill, or even remind you of a nagging parent’s chore chart. In fact, the two organizational methods do have something in common: they tackle and alleviate misalignment. However, unlike helicopter parents, a strong IT project communication plan empowers workers and frees up their time. In… Read more

The 3 Lists that Control the Success of Every IT Project

Preface: In a perfect world, key elements like project requirements and execution steps would be issued by a product owner or PM. But the real world is imperfect. What do you do when you find yourself sitting by the side of the road with a flat tire and a bleeding head, reading a manual that… Read more