As with most significant changes, digital transformation can elicit both passive and aggressive reactions. In the correct context and with the right audience, both perspectives can be valid and useful. How can IT leaders embrace these representations to enact true transformation within an organization? (more…)Read More
“Culture eats strategy for breakfast,” is a famous quotation attributed to the late business management guru Peter Drucker. While a debate continues as to whether Mr. Drucker actually said it, the statement itself merits further exploration. I believe it means that any great strategy regardless of the depth of research, hard work, number of paid consultants, and even its own brilliance, will not achieve its intended future state if it fails to take an organization’s culture into consideration.
For part three in my Agile journey series, I will examine the importance of addressing cultural elements to achieve a successful Agile transformation. (more…)Read More
While IT implementation challenges may seem similar across industries, it often takes a deeper dive into a profession’s nuances and specific constraints to fully understand potential barriers to success. I was reminded of this recently at home during dinner. (more…)Read More
The promise of Agile is speed to market for delivering incremental value to the customer, but why is the adoption of Agile in organizations so difficult and slow? As addressed in my recent blog post, “Are you Using, Doing, or Being Agile?” Agile adoption takes more than just checking boxes, but rather is a complex, multi-phase journey. And any unfamiliar journey requires the navigator to know the destination. Have you tried using GPS without entering an address? Understanding where you are headed is a key component of any successful endeavor. (more…)Read More
An Agile transformation is a journey. A journey has many ups and downs, and an Agile journey is no different. Another way of thinking about this is how a company can reach Agile maturity. Just like playing an instrument or participating in a sport, practice makes perfect. However, that is not the full story.Read More
Today, headlines about digital transformation dominate blogs and journals. IT leaders feel that they should have already started their organization’s transition into the digital age. But the amount of buzz around this trend shouldn’t force you into a hasty decision.
For years you’ve been told to avoid technology for technology’s sake – yet the same trap is catching CIOs pushing for digital transformation because everyone else is doing it. Like any IT initiative, digital transformation only makes sense if it supports your organization’s overall strategy.Read More
A Center of Excellence—such as an OSM (Office of Strategy Management), PMO (Project Management Office), IT Governance, Continuous Improvement, or similar task force—is usually established to achieve one or more of the following core objectives within an organization:
- Implement and popularize a best practice
- Add a new capability, function, or technology
- Improve utilization of (or return on) an asset
- Upgrade employees’ skillsets
Leadership requires taking risks. But technology must work reliably. How do IT leaders square these two realities?
CIOs are driving organizational strategies now more than ever. The more a CIO’s success is tied to business outcomes, the more risk they assume. Traditionally, CIOs have been responsible for KPIs like uptime and system availability to support internal productivity and operational efficiency. But suddenly—now that all industries are becoming digital—there is much more at stake.Read More
There are dozens of definitions for “IT governance” out there. They use words like efficiency, effectiveness, alignment, control, and strategy—which are all valid terms. But the fact is, IT has only so much capacity and can get only so much done. Organizations need a mechanism for agreeing to what is (and what is not) on IT’s plate. That mechanism is IT governance.
The purpose of IT governance is to optimize IT’s workload.
Like most things, the more effort you put into governance, the more you will get out of it. However, IT stakeholders usually have their own areas of responsibility and limited capacity.Read More
Agreeing on a mission statement is a healthy, worthwhile exercise for any organization or department. IT is no exception. The IT mission is a clear expression of the department’s self-perception and shared purpose.
As we forge ahead in the digital age, IT departments are starting to make up the majority of most organizations’ investment, operations, and risk. Thus, the term “IT is the business” has taken hold. Therefore, the further along your organization overall is on its digital journey, the more the IT mission should resemble the overall organization’s mission. In fact, taken to its logical extreme, the best practice would be to repeat the organization’s mission as IT’s mission.Read More