On the Hunt for Best Practices? Proceed with Caution

Organizations generally strive for optimization of internal processes and for the most efficient use of resources, since some methods are better than others. The most effective way to solve a specific problem is commonly referred to as a “best practice,” yet the term is often misused and misunderstood. Management consultants are often referred to as… Read more

Every Business Is Becoming Digital. Are You Keeping Pace?

Author and professor Venkat Venkatraman recently spoke to the SIM Boston chapter about how IT leaders within established companies can recognize and respond to digital shifts. The observations and advice that Venkatraman offers in his book The Digital Matrix: New Rules for Business Transformation Through Technology are practical and prophetic at the same time. He covers… Read more

bird flying free

IT Must Sacrifice Pride of Ownership for Innovation’s Sake

IT often has a complex from being considered a non-strategic business unit, or a necessary evil. In response, many IT professionals try to prove the cynics wrong. They think, “We’ll show them….”, and put a lot of pressure on themselves to come up with game-changing ideas. This overcompensating mindset within IT is counterproductive. Every time… Read more

The Keys to Managing Your Outsourced IT Resources

Congratulations! You’ve decided to outsource some of your IT services, based on a sound resourcing strategy. And you’ve found a reliable outsourcing partner. Now you need to manage your outsourced IT team. If you’ve ever managed a vendor, you may have had one of the following thoughts cross your mind: “This team just doesn’t get it. I… Read more

IT Must Learn to Fail Fast to Succeed

Innovation is an imperative for all organizations, and particularly IT. With that imperative comes the need to fail fast. In Fail Fast or Win Big, Bernard Schroeder writes that it is not just leadership, culture, and technology that make for a successful startup, but also speed and timing. It has become easier to launch prototypes and… Read more