The Cost of Quality

Every organization thinks about the quality of the goods and services they produce. After all, their name is on the line. Not all companies, however, pay attention to the money they’re spending to reach that level of quality. On average, a company’s total cost of quality is equal to about 25% of their sales. Keep in… Read more

Change Management: 3 Success Factors for Faster Buy-In

Tweet: How does change happen on an #ITProject? Inspiration, Personal Buy-In & Quality #Abraic IT organizations generally pride themselves on their ability to embrace change. Their project execution methodologies are built around an assumed ability to rapidly identify, respond, and adapt to change. PMOs establish standardized development lifecycles and a comprehensive governance process for… Read more

10 ingredients of a successful UAT

10 Ingredients of a Successful User Acceptance Test (UAT)

The User Acceptance Test (UAT) is a critical component of any IT implementation. The goal of a UAT is to validate if a system or solution will meet the needs of business users in their operational environment. The outcome of this phase sends the project down one of two paths. If all goes well, the project moves on… Read more

PDCA (Plan-Do-Check-Act)

Tweet: A Primer on #PDCA: the simple but effective approach to solving problems & managing changes. #ITManagement There are many models of quality improvement used today, from Total Quality Management to Continuous Quality Improvement to Lean Six Sigma. (Each business management consultant has their favorite…) But there’s one trial and error approach to quality improvement that could benefit… Read more

QC, QA, and Cost of Quality

Tweet: QC, #QA, and Cost of Quality | #Abraic blog @mpapov Quality Is What the Customer Says It Is All customers, regardless of industry or market, internal or external to an organization, want quality. Quality is crucial to maintaining a competitive edge. But what is quality? The best definition of quality I have seen… Read more