With all the hype around Agile, I feel compelled to state the obvious: not all IT projects are Agile. (And not all should be—although it’s easy to get that impression from Agile champions!) A waterfall approach is still a viable option for many IT projects.(more…) Read More
As any good manager knows, a team infused with a strong sense of responsibility will produce a higher quality outcome. Instilling ownership across a team is more an art than a science. It is a transformation that requires a deliberate communication style, some leadership savvy, delicate execution, and patience.(more…) Read More
Too often, Shadow IT systems—those not authorized by IT—are used by the business to perform work. Here are a few common examples:
- A cloud storage system (such as SharePoint) may be authorized and managed by IT, but employees may use external cloud applications (such as Dropbox or Google Drive) when working with external vendors.
- A collaboration tool (such as Slack or Basecamp) may contain important information and documentation that are effectively invisible to the IT portfolio.
- Vast spreadsheets may exist across disparate programs, requiring manual reconciliation and long email chains for even the most minor changes.
A Value Stream Mapping (VSM) workshop is designed to plan process improvements by mapping the current flow of information and materials, generating an ideal future state for that flow, and putting forth a high-level plan to achieve the future state.
Here is a tutorial explaining the process and expected outcomes from a VSM workshop:Read More
Value Stream Mapping (VSM) has its origin in manufacturing, but has been successfully adopted for business processes. Why should IT consider conducting a VSM workshop?Read More