Vendor management is an internal IT function that often has room for improvement. A maturity model is a helpful tool for evaluating the state of any given vendor relationship, and determining the overall balance of your organization’s dependency on vendors.
Situations abound where a business could use supplemental C-level IT expertise to get through a transitory period of change. Maybe you’re between CIOs, or your senior IT leader needs some temporary executive-level help. Maybe the executive team needs some strategic IT advice, or the IT department needs a “shot in the arm” to get to… Read more
Congratulations! You’ve decided to outsource some of your IT services, based on a sound resourcing strategy. And you’ve found a reliable outsourcing partner. Now you need to manage your outsourced IT team. If you’ve ever managed a vendor, you may have had one of the following thoughts cross your mind: “This team just doesn’t get it. I… Read more
Here’s why we designed the iterative engagement model, and how it works: (If you enjoyed this clip, please consider subscribing to our YouTube channel.)
IT outsourcing can be risky. You’ll invest a significant amount of time and resources defining your needs, seeking out promising candidates, and evaluating options. You’ll need to clearly communicate what the organization needs, and what level of performance you will expect. Then, if you start working together and feel like it’s not a good match,… Read more
The following post is an excerpt from The Iterative Engagement Model: A Calculated Risk and a Whole Lot of Reward. The traditional vendor engagement model is flawed. Technology initiatives are only getting more and more complex, time consuming and costly. Consequently, the risks associated with technology investments continue to pile up. Complexity increases the number of weak links,… Read more